Internet Child Exploitation (ICE) Counselling Program


Comp_64303783-squareThe Internet Child Exploitation (ICE) Counselling Program is a counselling referral and funding program established by the Ontario Victim Services Secretariat at the Ministry of the Attorney General. Boost Child & Youth Advocacy Centre administers the program.

The ICE Program provides referrals to short-term counselling for child and youth victims of Internet exploitation and to their impacted family members. If you are a victim, you can refer yourself to the program or be referred to the program by someone you trust – a teacher, police officer or victim services worker.

Contact the ICE Program:

Phone: (416) 515-1100 ext.59338
OR 1 (855) 424-1100 ext.59338
Fax: (416) 515-1227

Our clinical intake worker will help you find a counsellor in your community. The counsellor you choose will be paid directly by the program once your appointments start. With government funding, The ICE Program will provide up to $1,500 towards the cost of counselling per child or youth victim(s), and $800 towards the cost of counselling per immediate family member. The cost of the counselling services will be paid directly by Boost to the treatment provider.


Referrals for the ICE Program will be considered according to the following criteria:

  1. The applicant is a victim of Internet exploitation and was between 0 – 18 years of age when the exploitation occurred, the applicant is an immediate family member of the victim or an immediate family member of a person accused of Internet exploitation (If an impacted family member has a current charge or a previous conviction for an offense against a child (even if it is not an ICE offense), s/he would not qualify for the Program). Immediate family members are defined as:
    • Biological Parent
    • Step Parent
    • Adoptive Parent
    • Custodial Guardian
    • Biological Sibling
    • Step Sibling
    • Adoptive Sibling.
  2. The primary residence of the applicant(s) is in Ontario;
  3. The applicant(s) is in need of counselling services;
  4. The applicant(s) has not been charged regarding the reported occurrence;
  5. The applicant(s) has not previously received comparable funding from the Program or another government program such as the Victim Quick Response Program, for the same occurrence;
  6. There are no other resources available to meet the applicant’s immediate need that provide funding comparable to that of the ICE Program (e.g. private insurance plan, Criminal Injuries Compensation Board or other publicly funded services).

Funds provided for counselling services will be expended within the province of Ontario.

Who can apply?

The ICE Program will consider applications received from an applicant or from any of the following on behalf of an applicant:

  • An immediate family member
  • The custodial guardian for an applicant who is a minor
  • An individual with legal authority to act on behalf of an eligible applicant who has special needs
  • Police services
  • A Victim Crisis Assistance and Referral Service
  • The Victim/Witness Assistance Program
  • A sexual assault or rape crisis centre
  • Children’s Aid Societies
  • A community organization
  • Victims and Vulnerable Persons Division, Ministry of the Attorney General

Making a Referral

To make a referral to the program please contact our Clinical Intake Worker at:
Phone: (416) 515-1100 ext.59338 OR 1 (855) 424-1100 ext.59338
Fax: (416) 515-1227

This program is part of the Provincial Strategy to Protect Children & Youth from Sexual Abuse and Exploitation on the Internet.
More information can be found at 

  • Agreed/strongly agreed that the Boost explained the intake process clearly 92.6%
  • Caregivers who felt supported by the Boost intake worker 92.6%
  • Caregivers who agreed/strongly agreed that Boost answered all questions to their satisfaction 92.6%
  • Caregivers who felt that the wait time between completing intake and being approved for funding was satisfactory 85.2%

The Results

In 2014, the ICE Program received 196 new referrals. During the year, 140 clients were actively receiving therapeutic services. Over the year, 20 new service providers were added to the roster. In January and September, anonymous client satisfaction surveys were sent to participating parents/caregivers. Very positive feedback with respect to the intake process was reported.